Frequent Asked Questions
Why are the prices different for the same course?
Allens Training has a network of over 400 3rd Party Partners. These Partners are able to set their own price for the courses offered.
What if I cannot locate a course in my area?
With over 150 course options, not all courses are scheduled for public bookings in all areas. If you are unable to locate a schedule course for the course type you are after you can search for a provider who is able to deliver a course in the area. Contact the provider as they may be able to schedule the course you require.
What if I have a group to train?
If you have a group to train you can either search for a course with sufficient places or conduct a provider search to locate a provider who can deliver the training at a time and location of your choosing.
What if I cannot find a course or provider for the course I require?
If you have conducted a provider and course search and cannot locate an appropriate option please feel free to contact Allens Training on 1300559064 to discuss options.
Where do I find information about my student rights and responsibilities?
All information relating to your rights and responsibilities as a student are located in the student handbook. This can be found in the footer of each page in this directory and on each providers booking calendar. You can also view a specific terms and conditions and privacy policies for each provider in the footer of their profile and booking calendar.
Why are there so many different combinations of units?
Allens Training has developed a large range of different course sets to suit specific industry and student groups. These course sets often contain units that have overlapping elements. The sets have been put together in order to avoid that content being repeated.
What happens if I cannot attend my training?
Please refer to the terms and conditions for the specific provider you have booked your training with, this will outline the cancellation and refund arrangements.
How do I get my course listed on this directory?
This directory is complimentary to all 3rd Party Partners of Allens Training Pty Ltd RTO 90909. If you would like to become a partner of Allens Training please visit https://www.allenstrainingpartnerships.com.au/ to view further information.
What do the different delivery modes mean?
Many of our courses can be delivered using a variety of different delivery modes. These different delivery modes offer students a range of options and they can choose the mode that best suites their availability and learning style. Not all courses will be able to be delivered in all delivery modes and not all Training Providers will offer all available delivery modes. When searching for a course through Find Training you will also see what delivery modes are available and how many courses are available for each mode.
Below is a summary of the key elements for the delivery modes:
Online with Face to Face
The full title for this delivery mode is online training with face to face assessment. Courses using this delivery mode have all of the knowledge content and assessments completed online before you attend a short face to face assessment session where you trainer will briefly recap the learning and assess you in the practical skills component of the course. This mode offers the shortest face to face delivery option.
Face to Face
As the name suggests the face to face delivery mode involves all course content being delivered during class time. Using this delivery mode there is no requirement to complete pre-course work and all of the knowledge, along with the theory assessment and skills assessments are delivered in the face to face session with your Trainer. This mode has the longest face to face delivery component.
Blended Delivery
With blended delivery the student is required to complete a small amount of online learning prior to the face to face component of the training. This online learning provides the learner with background information and consequently reduces the face to face duration of the training. Although some questions will be asked in the pre-course work, all of the formal theory assessment and skills assessments occur in the face to face component of the course. Within this course your Trainer will still cover all of the theory elements of the training however will move through at a faster rate when compared with the face to face delivery mode. This offers a reduced duration when compared with face to face delivery mode.
Refresher
With refresher training the face to face component of the training is the same as it is for blended delivery. The only difference is due to the student possessing a current or recently expired certificate in the same course (less than 3 months after the renewal date) they do not need to complete the online pre-course work component.
Blended/Refresher
When enrolling in this course the system will identify if you possess the relevant certificate to qualify for refresher training. You will also be given an opportunity to upload certificates issued by another RTO when confirming enrolment details. The system will then automatically select either blended or refresher mode for you. As the face to face component is the same this will only change the requirement to complete pre-course work.
Is it necessary to trainer employees in the use of fire extinguishers?
Yes, according to Australian Standard 3745-2010, workplaces should ensure that employees are trained in the use of fire extinguishers. The standard provides guidelines for planning, preparing, and implementing emergency procedures in facilities. It emphasises that occupants, including employees, should be trained in emergency response, which includes the use of fire extinguishers to manage small fires effectively until the emergency services arrive. Regular training helps ensure that employees are prepared to respond swiftly and safely in the event of a fire.