HLTHPS006 - Assist Clients with Medication - Newcastle
Ready to build job-ready skills in Newcastle? HLTHPS006 Assist Clients with Medication Newcastle gives support workers, aged care staff and disability services teams the practical steps to help clients take medicines safely. You’ll cover the 7 Rights, documentation, dose administration aids, infection control guidelines and your workplace procedures — with blended delivery and a hands-on practical workshop.
Learn from our team of over 500 Allens Training Pty Ltd RTO# 90909 partners who have delivered more than 400,000 nationally recognised certificates since 2003.
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Who this course suits
Looking for home and community care training courses? This medication administration course suits people working — or planning to work — in healthcare settings across the community services industry in Newcastle and the Hunter.
Who should enrol
Support workers and NDIS providers who assist clients with medication at home or in the community
Aged care staff in residential and home care, including aged care facilities
Community care and disability services teams
Home and community care workers who provide medication assistance under a care plan
Students preparing for roles in health and community services
Eligible students & entry requirements
No prior study needed. You should have:
Basic literacy and numeracy skills
Physical capability to support daily tasks and handle medication equipment
A device with a reliable internet connection for the online component
Willingness to follow organisation procedures and work within your own role responsibility
Safety & scope: what HLTHPS006 covers
Medication support is high-trust work. Know your limits and follow safe steps every time.
HLTHPS006 (assist)
HLTHPS006 is assistance — you help a person take their own medication as set out in care plans and a health professional’s instructions. You check labels, prepare items, prompt, and record. You work within your own ability and follow documented procedures.
Quick rule: If it’s outside the plan or your training, don’t proceed. Stop, document, report, and ask.
The 7 Rights: your core safety check
Before, during and after you assist clients with medication, confirm:
Right client — check ID against the care plan and MAR
Right medication — correct name and strength; watch for look-alike names
Right dose — follow the dosage instructions
Right route — oral, topical, inhaled, or as listed in the plan
Right time — correct schedule; date medication if required
Right documentation — record straight away and note outcomes
Right reason/response — matches the directions; note the client’s response
Follow infection control guidelines: hand hygiene, clean equipment and PPE where required.
Contingencies you must handle
Be ready for common medication contingencies:
Refusal: Respect choice. Do not force or disguise medicine. Record, notify and follow the plan.
Errors or suspected errors: Stop. Seek advice. Follow incident steps and complete reports.
Unclear labels or missing scripts: Do not proceed. Report and request clarification.
Expired or discarded medications: remove from use and follow safe and appropriate disposal rules.
Adverse reactions: Support the person, follow emergency steps, escalate and document.
PRN liquid paracetamol scenario: Check the PRN order, last dose time, 24-hour max, dosage instructions, and symptoms that allow use. If anything is unclear, don’t give it. Escalate.
Training & employability in Newcastle
This is a practical, job-focused medication administration training pathway for Newcastle and surrounds.
Why this unit helps your job search
Many employers in aged care, disability services and community services ask for HLTHPS006. Current skills in safe medication administration, documentation and DAAs can help you secure shifts in home care, community programs and residential care.
Delivery options in Newcastle
Unit delivery:
Online Training with face-to-face practical assessment — complete theory at your own pace
Face-to-face with assessment — a hands-on workshop with a trainer
A common format includes a 3-hour practical after you finish the theory. Times may vary by registered training organisation.
Newcastle venues & suburbs
Look for dates across central and easy-to-reach locations such as:
Newcastle CBD and Newcastle West (near the Interchange)
Hamilton, Broadmeadow and Islington
Merewether, The Junction and Adamstown
Kotara, New Lambton and Lambton
Mayfield, Waratah and Jesmond
Wallsend, Charlestown and Belmont
Venue pages include directions, parking notes and public transport options (train, light rail and bus from Newcastle Interchange). Choose the location that suits your travel across Newcastle and the Hunter.
What you’ll learn: skills and knowledge required
Build practical skills to:
Read care plans and follow a health professional’s instructions
Prepare items and provide medication assistance safely
Use dose administration aids (Webster-pak®/blister packs) and medication containers
Check, label and date medication when required
Explain administration procedures in plain language
Handle medication equipment, storage and safe and appropriate disposal
Complete medication documentation with MAR charts and incident forms
Implement organisation procedures and follow documented procedures
Support dignity, independence and client well being
Assessment snapshot
Assessment may include:
Knowledge checks
Practical tasks across several clients, medicines and routes (oral, topical, inhaled) with MAR entries
Scenarios for refusals, errors and escalation
Workplace or simulated evidence as set by the RTO
On successful completion, you receive a nationally recognised outcome for HLTHPS006 assist clients. Issue times vary by provider.
Tools & terminology you’ll use
You’ll work with the tools and language used in community services every day.
Dose Administration Aids (DAAs)
You’ll handle Webster-pak® and blister packs. You will:
Check pack times and notes against the plan
Spot damage or mismatches
Replenish dose administration aids under workplace steps
Store items safely and manage discarded medications
Digital tools for safer support
Options that help you confidently support clients:
MedicineWise app for learning
eNRMC systems (for example, BESTMED) — see how your actions appear in the digital record
Documentation essentials
MAR (Medication Administration Record): how to record, initial and add notes
Incident and variance reports: when to complete them
Why clear records protect clients, staff and services
Abbreviations and routes
Common terms: PRN, Rx, route, OD, BD, TDS, QID. Match abbreviations to administration procedures and confirm meaning before you act.
Course outline (Newcastle)
Online learning (own pace)
Modules often cover:
Roles, limits and own role responsibility
Infection control guidelines and hygiene
The 7 Rights and risk points
Dose administration aids and medication equipment
Documentation: MAR, charts, forms and documented procedures
Medication contingencies: refusals, errors, reactions, missing scripts
Storage, transport and safe and appropriate disposal
In-person practical workshop
Typical tasks:
Set up a clean area and check the care plan
Confirm the 7 Rights and prepare items
Support a client to self administer medication where suitable
Provide oral, topical and inhaled assistance as per the plan
Explain administration procedures and answer questions
Make MAR entries and complete an incident form from a scenario
Handle discarded medications and return items to storage
After you finish
On successful completion, your HLTHPS006 Assist Clients with Medication certificate is issued by the registered training organisation. It supports roles in home care, disability services and community programs. Follow your employer’s rules on refresher training and workplace sign-off.
Pricing, inclusions & group options
Course fee (Newcastle)
Fees are set by each RTO. You’ll see a clear, upfront price for the blended program. Some dates have promos. Check Newcastle sessions for current rates.
What’s included
Online learning access and support
In person practical training with experienced trainers
Assessment and medication administration training resources
Certificate on successful completion
Group bookings & onsite training
Training a team in aged care, disability services or community services? Ask about onsite sessions across Newcastle and Lake Macquarie. It’s handy for aged care facilities and home care teams that want consistent administration procedures on every shift.
Compliance notes you’ll use every shift
Work within policy, own role responsibility and own ability
Follow organisation procedures and documented procedures
Use the 7 Rights and hygiene steps each time
Maintain privacy, dignity and client well being
Store items, check medication containers, and use safe and appropriate disposal
Document quickly and clearly, including medication contingencies and follow-ups
Seek advice from a health professional when anything sits outside the plan
Newcastle schedule & booking
Pick a date and suburb that fits your week — Newcastle CBD, Newcastle West, Hamilton, Broadmeadow, Islington, Merewether, The Junction, Adamstown, Kotara, New Lambton, Lambton, Mayfield, Waratah, Jesmond, Wallsend, Charlestown and Belmont as sessions open. Session pages show start times, duration, venue details and any pre-work for the online component.
Find dates & secure your place
What to bring: photo ID, closed-toe shoes and a pen or device. Training resources and medication equipment are provided at the venue.
Accessibility: Need adjustments? Tell us when you book and we’ll arrange support.
Skills you will practise (checklist)
Prepare items and assist clients to take medicines
Confirm the 7 Rights every time
Use dose administration aids and medication containers correctly
Explain administration procedures in simple language
Record on a MAR and complete medication documentation
Manage storage and safe and appropriate disposal
Respond to medication contingencies and know when to seek advice
Implement organisation procedures at work
Frequently asked questions
Can support workers assist clients with medication in New South Wales?
Yes. If it is in the care plan and policy, and you are trained in HLTHPS006 Assist Clients with Medication Newcastle or an equivalent unit. Follow the 7 Rights, record, and escalate concerns.
What’s the difference between HLTHPS006 and HLTHPS007?
HLTHPS006 is assistance under a plan. HLTHPS007 is administration and monitoring and may need extra approval. Ask your employer if unsure. Dependent on organisational polices & procedures.
Is this a medication administration course or medication assistance?
It is a medication administration course focused on assistance. You’ll learn safe medication administration procedures used in support roles. Dependent on organisational polices & procedures.
Do I need previous study?
No. You need basic literacy and numeracy skills, physical capability, and a device for online learning with a reliable internet connection.
How long does the online component take?
Study at your own pace. Many finish before the workshop. Times vary by learner and RTO.
What happens in the in-person practical training?
You’ll use DAAs, support oral/topical/inhaled routes, apply the 7 Rights, and record on a MAR. You’ll also handle a refusal or error scenario.
Do you teach dose administration aids like Webster-pak®?
Yes. You’ll learn how DAAs work, how to check them, and how to replenish dose administration aids under workplace rules.
Will I learn documentation?
Yes. You’ll complete medication documentation, including MAR entries and incident or variance reports under organisation procedures.
What if a client refuses or I suspect an error?
Follow medication contingencies: stop, support the person, seek advice, and document. Do not proceed if anything is unclear.
Is the certificate nationally recognised?
Yes. On successful completion, a registered training organisation issues your result. Employers across aged care and disability services accept it for assistance roles.
Where are Newcastle venues?
Dates open across Newcastle CBD, Newcastle West, Hamilton, Broadmeadow, Islington, Merewether, The Junction, Adamstown, Kotara, New Lambton, Lambton, Mayfield, Waratah, Jesmond, Wallsend, Charlestown and Belmont, subject to scheduling.
What should I bring?
Photo ID, closed-toe shoes and a device or notebook. All medication equipment for practice is supplied.