HLTHPS006 - Assist Clients with Medication - Coffs Harbour
Keen to build job-ready skills on the Mid North Coast? HLTHPS006 Assist Clients with Medication Coffs Harbour gives support workers, aged care staff and disability services teams the step-by-step know-how to help clients take medicines safely. You’ll cover the 7 Rights, documentation, dose administration aids, infection control and the procedures used in your workplace — delivered in a blended format with a practical workshop.
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Who this course suits
Looking for home and community care training courses? This medication administration course is designed for people working — or preparing to work — in healthcare settings across the community services industry in Coffs Harbour and surrounds.
Who should enrol
Support workers and NDIS providers who assist clients with medication at home or in the community
Aged care staff in residential and home care, including aged care facilities
Community care and disability services teams
Home and community care workers who provide medication assistance under a care plan
Students moving into health and community services
Eligible students & entry requirements
No prior study required. You should have:
Basic literacy and numeracy skills
Physical capability to support daily tasks and handle medication equipment
A device with a reliable internet connection for the online component
Commitment to follow organisation procedures and work within your own role responsibility
Safety & scope: what HLTHPS006 covers
Medication support is high-trust work. Know your scope and use safe steps every time.
HLTHPS006 (assist)
HLTHPS006 focuses on assistance — helping a person take their own medication as set out in care plans and a health professional’s instructions. You check, prepare, prompt and record while staying within your own ability and documented procedures.
Quick rule: If it’s outside the plan or your training — don’t proceed. Stop, document, report and ask.
The 7 Rights: your core safety check
Before, during and after you assist clients with medication, confirm:
Right client — check ID against the care plan and MAR
Right medication — correct name and strength; watch for look-alike/sound-alike names
Right dose — follow the dosage instructions
Right route — oral, topical, inhaled, or as listed in the plan
Right time — correct schedule; date medication if required
Right documentation — record straight away and note outcomes
Right reason/response — matches directions; record the client’s response
Follow infection control guidelines every time: hand hygiene, clean equipment and PPE as needed.
Contingencies you must handle
Be ready for common medication contingencies:
Refusal: Respect choice. Don’t force or disguise medication. Record, notify and follow the plan.
Errors or suspected errors: Stop. Seek advice. Follow incident steps and complete reports.
Unclear labels or missing scripts: Do not proceed. Report and request clarification.
Expired or discarded medications: remove from use and follow safe and appropriate disposal rules.
Adverse reactions: Support the person, follow emergency steps, escalate and document.
PRN liquid paracetamol scenario: Check the PRN order, last dose time, 24-hour maximum, dosage instructions, and symptoms that allow use. If unsure, don’t give it. Escalate.
Training & employability in Coffs Harbour
A practical, job-focused medication administration training pathway for Coffs Harbour and the Mid North Coast.
Why this unit helps your job search
Employers across aged care, disability services and community services often ask for HLTHPS006. Current skills in safe medication administration, documentation and DAAs can help you secure shifts in home care, community programs and residential facilities.
Delivery options in Coffs Harbour
Most sessions use blended delivery:
Self paced online learning — complete theory at your own pace
In person practical training — a hands-on workshop with a trainer
A typical format includes a 3-hour practical after theory. Times may vary by registered training organisation.
Coffs Harbour venues & suburbs
Look for dates across central and easy-to-reach locations such as:
Coffs Harbour CBD, Jetty and Park Beach
North Boambee Valley, Boambee East, Toormina and Sawtell
Korora, Sapphire Beach, Emerald Beach and Moonee Beach
Woolgoolga, Arrawarra and Safety Beach
South of town: Bonville, Urunga and Nambucca Heads
Venue pages include directions, parking notes and transport options (train/bus via Coffs Harbour Station and Pacific Hwy access). Choose the location that suits your travel across Coffs Harbour.
What you’ll learn: skills and knowledge required
Build practical skills to:
Read care plans and follow a health professional’s instructions
Prepare items and provide medication assistance safely
Use dose administration aids (Webster-pak®/blister packs) and medication containers
Check, label and date medication when required
Explain administration procedures in plain language
Handle medication equipment, storage and safe and appropriate disposal
Complete medication documentation with MAR charts and incident forms
Implement organisation procedures and follow documented procedures
Support dignity, independence and client well being
Assessment snapshot
Assessment may include:
Knowledge checks
Practical tasks across several clients, medicines and routes (oral, topical, inhaled) with MAR entries
Scenarios for refusals, errors and escalation
Workplace or simulated evidence as set by the RTO
On successful completion, you receive a nationally recognised outcome for HLTHPS006 assist clients. Issue times vary by provider.
Tools & terminology you’ll use
You’ll work with the tools and language used in community services every day.
Dose Administration Aids (DAAs)
You’ll handle Webster-pak® and blister packs. You will:
Check pack times and notes against the plan
Spot damage or mismatches
Replenish dose administration aids under workplace steps
Store items safely and manage discarded medications
Digital tools for safer support
Helpful options to confidently support clients:
MedicineWise app for general education
eNRMC systems (for example, BESTMED) — see how your actions appear in the digital record
Documentation essentials
MAR (Medication Administration Record): how to record, initial and add notes
Incident and variance reports: when to complete them
Why clear records protect clients, staff and services
Abbreviations and routes
Common terms: PRN, Rx, route, OD, BD, TDS, QID. Match abbreviations to administration procedures and confirm meaning before you act.
Course outline (Coffs Harbour)
Online learning (own pace)
Modules often cover:
Roles, limits and own role responsibility
Infection control guidelines and hygiene
The 7 Rights and risk points
Dose administration aids and medication equipment
Documentation: MAR, charts, forms and documented procedures
Medication contingencies: refusals, errors, reactions, missing scripts
Storage, transport and safe and appropriate disposal
In-person practical workshop
Typical tasks:
Set up a clean area and check the care plan
Confirm the 7 Rights and prepare items
Support a client to self administer medication where suitable
Provide oral, topical and inhaled assistance as per the plan
Explain administration procedures and answer questions
Make MAR entries and complete an incident form from a scenario
Handle discarded medications and return items to storage
After you finish
On successful completion, your HLTHPS006 Assist Clients with Medication certificate is issued by the registered training organisation. It supports roles in home care, disability services and community programs. Follow your employer’s rules on refresher training and workplace sign-off.
Pricing, inclusions & group options
Course fee (Coffs Harbour)
Fees are set by each RTO. You’ll see a clear, upfront price for the blended program. Some dates have promos. Check Coffs Harbour sessions for current rates.
What’s included
Online learning access and support
In person practical training with experienced trainers
Assessment and medication administration training resources
Certificate on successful completion
Group bookings & onsite training
Training a team in aged care, disability services or community services? Ask about onsite sessions across Coffs Harbour, from Sawtell to Woolgoolga. It’s handy for aged care facilities and home care teams that want consistent administration procedures on every shift.
Compliance notes you’ll use every shift
Work within policy, own role responsibility and own ability
Follow organisation procedures and documented procedures
Use the 7 Rights and hygiene steps each time
Maintain privacy, dignity and client well being
Store items, check medication containers, and use safe and appropriate disposal
Document quickly and clearly, including medication contingencies and follow-ups
Seek advice from a health professional when anything sits outside the plan
Coffs Harbour schedule & booking
Pick a date and suburb that fits your week — Coffs Harbour CBD, Jetty, Park Beach, North Boambee Valley, Boambee East, Toormina, Sawtell, Korora, Sapphire Beach, Emerald Beach, Moonee Beach, Woolgoolga, Arrawarra, Bonville, Urunga and Nambucca Heads as sessions open. Session pages show start times, duration, venue details and any pre-work for the online component.
Find dates & secure your place
What to bring: photo ID, closed-toe shoes and a pen or device. Training resources and medication equipment are provided at the venue.
Accessibility: Need adjustments? Tell us when you book and we’ll arrange support.
Skills you will practise (checklist)
Prepare items and assist clients to take medicines
Confirm the 7 Rights every time
Use dose administration aids and medication containers correctly
Explain administration procedures in simple language
Record on a MAR and complete medication documentation
Manage storage and safe and appropriate disposal
Respond to medication contingencies and know when to seek advice
Implement organisation procedures at work
Frequently asked questions
Can support workers assist clients with medication in New South Wales?
Yes. If it is in the care plan and policy, and you are trained in HLTHPS006 Assist Clients with Medication Coffs Harbour or an equivalent unit. Follow the 7 Rights, record, and escalate concerns.
What’s the difference between HLTHPS006 and HLTHPS007?
HLTHPS006 is assistance under a plan. HLTHPS007 is administration and monitoring and may need extra approval. Ask your employer if unsure. Dependent on organisational polices & procedures.
Is this a medication administration course or medication assistance?
It is a medication administration course focused on assistance. You’ll learn safe medication administration procedures used in support roles. Dependent on organisational polices & procedures.
Do I need previous study?
No. You need basic literacy and numeracy skills, physical capability, and a device for online learning with a reliable internet connection.
How long does the online component take?
Study at your own pace. Many finish before the workshop. Times vary by learner and RTO.
What happens in the in-person practical training?
You’ll use DAAs, support oral/topical/inhaled routes, apply the 7 Rights, and record on a MAR. You’ll also handle a refusal or error scenario.
Do you teach dose administration aids like Webster-pak®?
Yes. You’ll learn how DAAs work, how to check them, and how to replenish dose administration aids under workplace rules.
Will I learn documentation?
Yes. You’ll complete medication documentation, including MAR entries and incident or variance reports under organisation procedures.
What if a client refuses or I suspect an error?
Follow medication contingencies: stop, support the person, seek advice, and document. Do not proceed if anything is unclear.
Is the certificate nationally recognised?
Yes. On successful completion, a registered training organisation issues your result. Employers across aged care and disability services accept it for assistance roles.
Where are Coffs Harbour venues?
Dates open across Coffs Harbour CBD, Jetty, Park Beach, North Boambee Valley, Boambee East, Toormina, Sawtell, Korora, Sapphire Beach, Emerald Beach, Moonee Beach, Woolgoolga, Arrawarra, Bonville, Urunga and Nambucca Heads, subject to scheduling.
What should I bring?
Photo ID, closed-toe shoes and a device or notebook. All medication equipment for practice is supplied.