HLTHPS006 - Assist Clients with Medication - Gold Coast
Ready to build confident, job-ready skills on the Gold Coast? HLTHPS006 Assist Clients with Medication Gold Coast gives support workers, aged care staff and disability services teams the practical know-how to help clients take medicines safely. You’ll cover the 7 Rights, documentation, dose administration aids, infection control guidelines and the exact steps to follow under organisation procedures — with blended delivery and an in-person practical workshop.
Learn from our team of over 500 Allens Training Pty Ltd RTO# 90909 partners who have delivered over 400,000 nationally recognised certificates since 2003.
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Who this course suits
Looking for home and community care training courses? This medication administration course is designed for people working — or planning to work — in healthcare settings across the community services industry on the Gold Coast.
Who should enrol
Support workers and NDIS providers who assist clients with medication in homes or the community
Aged care staff in residential and home care, including aged care facilities
Community care and disability services teams
Home and community care workers who need to provide medication assistance under a care plan
Students preparing for roles in the health and community services sectors
Eligible students & entry requirements
You don’t need prior study to begin. You should have:
Basic literacy and numeracy skills
Physical capability to assist with daily tasks and handle medication equipment
A device with a reliable internet connection for the online component
Willingness to follow organisation procedures and work within your own role responsibility
Safety & scope: what HLTHPS006 covers
Medication support is high-trust work. This section makes the boundaries crystal clear and shows you the safe way to help.
HLTHPS006 (assist)
HLTHPS006 Assist Clients with Medication focuses on assistance — helping a person take their own medication as set out in their care plans and a health professional’s instructions. You check labels, prepare items, prompt, and record what happened. You always act within your own ability and follow documented procedures.
Quick rule of thumb: If a task sits outside the care plan or your training — don’t proceed. Stop, document, report and ask.
The 7 Rights: your core safety check
Before, during and after you assist clients with medication, confirm the:
Right client — identity matches the care plan and MAR record
Right medication — correct name and strength, check for look-alikes/sound-alikes
Right dose — verify quantity and dosage instructions
Right route — oral, topical, inhaled, or other routes listed in the plan
Right time — correct schedule; date medication if required
Right documentation — record promptly, note outcomes and any issues
Right reason/response — does it match the health professional’s directions, and how did the client respond?
Tie every step to infection prevention (hand hygiene, clean equipment, PPE as required) according to infection control guidelines.
Contingencies you must handle
Things don’t always go to plan. You’ll learn exactly what to do under medication contingencies:
Refusal: Respect choice. Do not force or disguise medication. Record, notify and follow the plan for refusals.
Errors or suspected errors: Stop, stay calm, seek advice, follow incident procedures, complete reports.
Unclear labels or missing scripts: Do not proceed. Report and request clarification.
Expired or discarded medications: remove from use and follow safe and appropriate disposal rules.
Adverse reactions: Support the person, follow emergency steps, escalate and document.
PRN liquid paracetamol scenario: Check the PRN order, the last dose time, the maximum in 24 hours, the stated dosage instructions and symptoms that trigger use. If anything is unclear — don’t give; escalate.
Training & employability on the Gold Coast
This is a practical, job-focused medication administration training pathway for the Gold Coast.
Why this unit increases job prospects
Many employers in aged care, disability services and community services list HLTHPS006 as required or strongly preferred. Having current skills in safe medication administration, documentation and DAAs makes you more competitive for shifts in home care, community programs and residential facilities.
Delivery options on the Gold Coast
Most Gold Coast sessions run as face-to-face or blended delivery:
Self paced online learning + practical assessment— complete theory at your own pace with interactive modules
In person practical training — attend a hands-on workshop to demonstrate skills under supervision & assessment
A typical format includes a 3-hour practical workshop after you finish the online theory. Actual timing can vary by registered training organisation.
Gold Coast venues & suburbs
Sessions commonly run in central and easy-to-reach locations. Look for dates across:
Southport (popular CBD hub)
Surfers Paradise and Broadbeach
Robina and Varsity Lakes
Helensvale and Coomera
Burleigh Heads
Venue pages include directions, parking or public transport tips. Choose the location that suits your commute across the Gold Coast.
What you’ll learn: skills and knowledge required
You’ll build practical capability to:
Read care plans and follow a health professional’s instructions
Prepare items and provide medication assistance safely
Use dose administration aids (Webster-pak®/blister packs) and medication containers
Check, label and date medication where required
Explain administration procedures in plain language and support clients’ choices
Handle medication equipment, storage and safe and appropriate disposal
Complete medication documentation using MAR charts and incident forms
Implement organisation procedures and work within documented procedures
Support client dignity, independence and client well being
Assessment snapshot
Assessment aligns to the unit requirements and may include:
Knowledge checks (theory)
Practical demonstration covering multiple clients, medicines and routes (e.g. oral, topical, inhaled), with recording on a MAR
Scenarios for refusals, errors and escalation
Workplace or simulated evidence according to the RTO’s assessment plan
Successful completion leads to a nationally recognised outcome for HLTHPS006 assist clients, often issued shortly after the practical session (timeframes vary by provider).
Tools & terminology you’ll use
The course introduces the everyday tools and language you’ll see in community services roles.
Dose Administration Aids (DAAs)
You’ll work with common DAAs such as Webster-pak® and blister packs. Learn to:
Check the pack, time slots and notes against the care plan
Identify mismatches or damaged packs
Replenish dose administration aids when directed by workplace procedure
Store items safely and handle discarded medications correctly
Digital tools for safer support
Explore simple options that help you confidently support clients:
MedicineWise app for general education
eNRMC systems used by providers (for example, BESTMED) — understand where your actions fit into a digital medication record
Documentation essentials
MAR (Medication Administration Record): how to record, initial and add notes
Incident and variance reports: when and how to complete them
Why clear records protect clients, staff and services
Abbreviations and routes
Common terms you’ll recognise in practice: PRN, Rx, route, OD, BD, TDS, QID. You’ll match abbreviations to administration procedures and confirm meaning before you act.
Course outline (Gold Coast)
Online learning (own pace)
Typical modules include:
Roles, boundaries and own role responsibility
Infection control guidelines and hygiene
The 7 Rights and common risk points
Dose administration aids and medication equipment
Documentation: MAR, charts, forms, documented procedures
Medication contingencies: refusal, errors, adverse reactions, missing scripts
Storage, transport and safe and appropriate disposal
In-person practical workshop
Hands-on tasks can include:
Set up a clean area and check the care plan
Confirm the 7 Rights and prepare items
Support a client to self administer medication where applicable
Provide oral, topical and inhaled assistance in line with the plan
Explain administration procedures to a client and respond to questions
Record on the MAR and complete an incident form based on a scenario
Handle discarded medications and return items to storage
After you finish
On successful completion, your HLTHPS006 Assist Clients with Medication certificate is issued by the registered training organisation. This outcome supports roles across healthcare settings in home care, disability services and community programs. Always follow your employer’s policy on refresher training and workplace competency.
Pricing, inclusions & group options
Course fee (Gold Coast)
Fees are set by each RTO. You’ll typically see a clear, upfront price for the blended program. Seasonal promotions may be available — check Gold Coast dates to see the best current rate.
What’s included
Online learning access and support
In person practical training with experienced trainers
Assessment and medication administration training resources
Certificate on successful completion
Group bookings & onsite training
Need training for a team across aged care, disability services or community services? Ask about onsite sessions at your facility on the Gold Coast. It’s convenient for aged care facilities and home care teams that want consistent administration procedures for every shift.
Compliance notes you’ll put into practice
Work within policy, own role responsibility and own ability
Follow organisation procedures and documented procedures at every step
Use the 7 Rights and hygiene controls every time
Maintain privacy, dignity and client well being
Store items correctly, check medication containers, and manage safe and appropriate disposal
Document promptly and accurately, including any medication contingencies and follow-up actions
Seek advice from a health professional whenever something falls outside the plan
Gold Coast schedule & booking
Choose a date and suburb that fits your week — Southport, Robina, Helensvale, Coomera, Burleigh Heads, Broadbeach, Varsity Lakes and more as sessions open. Sessions show start times, duration, venue details and any pre-work deadlines for the online component.
Find dates & secure your place
What to bring: photo ID, comfortable clothing with closed-toe shoes, a pen or device for quick notes. Training resources and medication equipment for practice are provided at the venue.
Accessibility: If you need adjustments or support, let us know when you book so we can help.
Skills you will practise (checklist)
Prepare items and assist clients to take medicines
Confirm the 7 Rights every time
Use dose administration aids and medication containers correctly
Explain administration procedures in simple language
Record on a MAR and complete medication documentation
Handle storage and safe and appropriate disposal
Respond to medication contingencies and know when to seek advice
Implement organisation procedures in daily work
Frequently asked questions
Can support workers assist clients with medication in Queensland?
Yes — when it’s part of the care plan and policy, and you’re trained in HLTHPS006 Assist Clients with Medication Gold Coast or an equivalent unit. You follow the 7 Rights, record accurately and escalate concerns.
What’s the difference between HLTHPS006 and HLTHPS007?
HLTHPS006 is assistance under a plan. HLTHPS007 covers administration and monitoring and may require broader authorisation. If you’re unsure which you need, ask your employer. Dependent on organisational polices & procedures.
Is this a medication administration course or medication assistance?
It is a medication administration course focused on assistance. You’ll practise safe medication administration procedures that apply to support roles. Dependent on organisational polices & procedures.
Do I need previous study?
No formal prerequisites. You’ll need basic literacy and numeracy skills, physical capability, and a device for online learning with a reliable internet connection.
How long does the online component take?
Study at your own pace. Many learners finish the theory before attending the practical workshop. Time varies by learner and RTO.
What happens in the in person practical training?
You’ll demonstrate the 7 Rights, use DAAs, support oral/topical/inhaled routes, record on a MAR, and respond to a scenario such as a refusal or error.
Do you teach dose administration aids like Webster-pak®?
Yes. You’ll learn how DAAs work, how to check them, and how to replenish dose administration aids under workplace rules.
Will I learn documentation?
Yes. You’ll complete medication documentation, including MAR entries and incident or variance reports as required by organisation procedures.
What if a client refuses or I suspect an error?
Follow medication contingencies: stop, support the person, seek advice, and document. Do not proceed if anything is unclear.
Is the certificate nationally recognised?
Yes. On successful completion, you receive a nationally recognised outcome from a registered training organisation. Employers across aged care and disability services accept this for assistance roles.
Where are Gold Coast venues?
Dates open across Southport, Surfers Paradise, Robina, Helensvale, Coomera, Burleigh Heads, Broadbeach and Varsity Lakes, subject to scheduling.
What should I bring?
Photo ID, closed-toe shoes and a device or notebook. All medication equipment for practice is supplied.